Privacy

What we collect

• Your email address, used as your sign-in identifier. Authentication is handled by Supabase.
• The trips, places, notes, and itineraries you create. These are stored in our database and visible only to you and anyone you’ve explicitly shared a trip with.
• Basic technical logs (request timing, error reports) used to keep the service running. These are not sold or shared.

What we don’t do

• We don’t sell your data.
• We don’t run third-party advertising trackers or analytics pixels on the app.
• We don’t share your trips with anyone you haven’t explicitly invited.

Map and place data

Maps and place search are powered by OpenStreetMap contributors and Nominatim. When you search for a place, your search query is sent to those services. We don’t add identifying information to those requests.

Cookies

We use cookies only for keeping you signed in and remembering small preferences (timezone, recently-used inputs). We don’t run third-party advertising or analytics cookies, so we don’t show a cookie banner — there’s nothing optional to consent to.

Who processes your data on our behalf

• Supabase — database, authentication, file storage. Privacy · DPA.
• Vercel — application hosting + edge network. Privacy · DPA.
• OpenStreetMap, Nominatim, Photon, Overpass — map tiles + geocoding + nearby search. Your queries reach them; your account does not.

How long we keep things

We keep your account data for as long as your account exists. Server access logs roll over after 30 days. When you delete your account, trips, places, notes, and stored files are removed within 30 days; anonymous aggregates that no longer identify you may persist longer for product analytics.

Your control

You can delete any trip, place, or note at any time from inside the app. To delete your entire account, head to Settings → Account → Delete account; everything tied to it disappears within 30 days. You can also email support@troomly.com and we’ll do it for you.

You have the right to access, correct, port, or delete the personal data we hold about you. Most of that is doable in-app; for anything you can’t do yourself, email us and we’ll respond within 30 days. If you’re in the EU/UK and we don’t resolve your request, you can complain to your local supervisory authority.

Changes

If we change anything material on this page, we’ll update the "Last updated" date above and surface a notice in the app.

Contact

Questions or data requests: support@troomly.com.